Your members hold their spot
before they leave the house.
Red Light Therapy, the Wave Massage bed, tanning: the popular stations always draw a line, and today the only way into it is to drive over and wait. Reserve My Spot puts that same line on your members’ phones, and puts their live drive time in front of your staff.
The demo is open to everyone, no account needed. Sign in to keep a profile.
Wave Massage Bed
20 min session · 3 beds
Your position
2nd
A bed frees up in about 14 minutes
- M. AlvarezIn session · 6 min left
- J. WhitfieldNext up · arriving 4:07
- T. OkaforETA 12 min · panel opens in 4
The third member is going to miss their window. The desk finds out now, not at the counter.
The stations members line up for
Anything with a limited number of stations can have a line worth managing.
You define the service menu. Each one carries its own session length and station count, and the waitlist math follows from there.
- Red Light TherapyPanel time by the session
- Wave Massage BedThe one with the line
- Tanning BedsEvery level, every bed
- Infrared SaunaRooms and pods
- CryotherapySingle-chamber turns
- CompressionBoots and recovery chairs
- HalotherapySalt room seats
- Facials & add-onsAnything with a station
How it works
The same line you run today, minus the lobby.
- 01
Member picks a service
They open the app at home, see what the wait actually looks like right now, and request a spot for the time they plan to arrive.
- 02
The desk sees it land
The request shows up on the front desk board the instant it is made. One tap to accept, and the member gets a position and a time.
- 03
The drive is tracked
With location sharing on, the app compares their live driving ETA against when the station actually frees up. The desk stops guessing.
- 04
They walk in and go
Called up on arrival, no lobby, no clipboard. If someone is going to miss their window, staff know early enough to do something about it.
What members and staff get
More than a name on a list.
Staff can tell the difference between a member who is on the way and one who isn’t.
A phone call tells you someone says they will be there at four. Opt-in location sharing tells you their driving ETA right now, checked against the minute their station actually frees up. Once they cross the grace period you set, the desk has one decision to make: bump them back, or release the spot. No awkward wait, no idle station.
- Live driving ETA, refreshed as they move
- Late flagged against the real station opening
- Grace period is yours to set
- Opt-in per member, off by default
Member profiles
Members sign in, keep their favorite services one tap away, and carry their preferences and history between visits instead of restating them at the counter.
Chat with the front desk
A direct thread between the member and whoever is working the desk. Running late, swapping a service, asking whether the sauna is free: answered without a phone call.
Answers built in
Your FAQ lives inside the app and is edited from the admin console, so the desk stops fielding the same five questions and members stop guessing.
Honest wait times
Estimates come from your own session lengths and station counts, simulated forward through the current line, not a flat guess that ages badly by mid-afternoon.
A room board that keeps up
Every station, who is in it, and who is next, updating live on every screen at once. Call up, start, complete, bump back, or release from the same board.
You run the settings
Memberships and expiry dates, staff roles, the service menu, store hours, how far ahead members may request, and whether online requests are open at all.
Three surfaces, one live database
Members, the front desk, and the office each get their own view.
Everything is realtime. A member requests a spot and it appears at the desk immediately; the desk calls someone up and their phone knows before they reach the counter. No refresh button anywhere.
- Member app
- Live waits, request a spot, position and estimate, location sharing, chat, FAQ.
- Front desk portal
- Incoming requests, the room board, driving ETA against turn time, call up, start, complete, bump, release.
- Admin console
- Memberships and dates, staff roles, services and capacity, hours, request window, FAQ.
- Red Light Therapy2 panelsBoth running
- Wave Massage Bed3 beds4 in line
- Tanning Beds4 beds1 open now
- Infrared Sauna2 roomsOpen
Illustrative board. The demo runs on live data.
Walk through the whole thing yourself.
No sign-up, no sales call. The demo is the real application running against a live database with fictional members. Open the member view on your phone and the front desk on a laptop, and the two will talk to each other in real time.
Open the demoQuestions
Before you ask.
Is this just online booking?
No. Booking hands out a fixed appointment slot and hopes the person shows. Reserve My Spot runs the line you already run (first come, first served) but lets members take their place in it from home, and shows the desk who is genuinely en route.
How does the app know a member is late?
If the member opts into location sharing, the app sends a periodic driving ETA. The desk compares that ETA to the moment the station opens up. Past the grace period you set, the rep gets a clear choice: bump them back a place, or release the spot to the next member.
What if a member does not want to share location?
Location is opt-in per member and can be switched off at any time. Without it they still get a spot, a position, and notifications. The desk just sees a self-reported arrival time instead of a live one.
Where do the wait times come from?
From your own configuration. Each service carries a session length and a number of stations, and the app simulates the current line against them. Change the number of tanning beds and every estimate updates.
Does the front desk need new hardware?
No. The desk portal and the admin console run in a browser on whatever you already have, and members use the browser on their phone. There is nothing to install from an app store.
Can we try it before committing?
The demo is the real product running against a live database, seeded with fictional members. Open the member view on your phone and the front desk view on a laptop and watch them talk to each other.
Want this running at your spa?
We take on a small number of locations at a time and configure it with you: your services, your station counts, your hours, your rules for who gets bumped. Tell us how your line works today.